Aastra Smart Center

Aastra Smart Center

Aastra Smart Center is a multi-media contact center platform for inbound calls and offers every essential aspect to design future customer dialogues. Chat or social media, you are always available to your customers via their preferred medium.

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Aastra SmartDialer

Aastra SmartDialer

Aastra Smart Dialer is a professional outbound solution. It supports all major campaign types like preview or predictive dialing, in order to always connect the free agent with the next caller, according to the efficiency principle.

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Aastra Voice Portal

Aastra VoicePortal

Aastra Voice Portal is a multi-media and IVR-platform (Interactive Voice Response) for all the IVR functions required in the market. The platform supports current programming interfaces and can optionally be equipped with voice recognition and TTS.

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Solidus eCare Lite

Based on the same skill based routing functionality as our Multimedia Contact Center, Solidus eCare Lite addresses the small call center needs and helping your enterprise always delivering the best customer service.

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Solidus eCare Contact Center

Solidus eCare Multimedia Contact Center

The ultimate goal for any company is to build long lasting relationships and loyalty with their customers. Aastra Solidus eCare contact center is dedicated to in building the best contact with your customers.

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