Aastra’s Unified Communications applications can provide Presence indication as well as Instant Messaging in a number of ways. Recognizing that enterprises have differing needs, Aastra gives you choice. Depending on the Aastra call manager you choose, customers may have the option of integrating with Microsoft® Lync™, IBM® Sametime®, or using Aastra’s own built-in Presence and Instant Messaging applications.
Aastra InTouch™ Unified Communications Client
With Aastra InTouch users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Message services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite.
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Aastra InReach™ SN Social Networking Application
With Aastra InReach™ Social Networking (InReach SN) you can collaborate with your colleagues between working groups, share information and documents, manage your activities and status, as well as perform searches in the corporate directory; thus developing and maintaining your professional network within your company.
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